logo

faq

You're going to have the time of your life at the Emirates Airline Dubai Rugby Sevens. And to make sure you have the best possible experience, we’ve answered some of the most frequently asked questions below, plus a few tips on how to make the most of your visit to the biggest sporting and social event in the Middle East.

Where is the tournament held?

The Sevens Stadium, Emirates’ purpose-built sporting complex, is 12km past the Outlet Mall & 2km past exit 30, on the Dubai-Al Ain Road. It’s signposted, but it’s still worth checking on Google Maps before you leave.


What's the best time to arrive?

There’s no such thing as ‘fashionably late’ at the Emirates Airline Dubai Rugby Sevens – come early so you don’t miss anything as there are some great games on. Turn up, settle in, watch all the action on the pitch and make the most of the activities around and about the venue. Gates open at 7.30am for general admission, and 8.00am for The VIP Experience.


What time does it end?

The last match finishes at around 9pm on all three days. But you're welcome to stay on and enjoy everything on offer in the Rugby Village – hang out, join in, enjoy the fantastic buzz and soak up the party atmosphere. On Friday night you can enjoy Kylie Minogue in concert and Saturday night we will have more entertainment for you!


Should I leave my car at home?

It's better to leave your car at home and take a taxi - then you can relax and enjoy the day without the worry of having to drive home. But there are more than 12,000 car park spaces available, so you’ve got the option if you do want to drive. If you’re coming by taxi, or you wish to leave the car until the next day, don't forget there’s a free bus service to take fans back to handy locations across Dubai and Careem is also on hand if you want to book a car home.


So there is easy parking, then!

Definitely. Parking is free, and there’s space for over 12,000 cars.


Will my children need tickets to enter the stadium?

Children under 12 get in free with a parent or guardian. Children aged 12 and over will need the relevant valid ticket for entry.

In The VIP Experience, children under 3 get in free with a parent or guardian. Children aged 3 and over will need a valid ticket for entry.


Will I be able to re-enter the stadium if I need to leave during the day?

Of course. You’ll be given a wristband when you first get to the venue and you’ll need this to move between locations and to show to security when you re-enter the stadium. Wristbands can’t be replaced; please keep hold of your ticket stub.


Is there a family area in the stands?

Yes. We’ve got 2,000 seats dedicated to making your family day fun and memorable and there’s a designated entry to The Sevens Stadium just for families. If you’ve got children with you, get there early and settle in to our dedicated, alcohol-free family area – it’ll be easy to find, and clearly marked on the tournament guide.


ACCESSIBLE AREAS

Stands - Wheelchair access is available for all grandstands but those in Reserved Seating and in The VIP Experience should speak to the ticket office in advance on 043210008.


WILL SUN PROTECTION BE AVAILABLE?

Yes, there will be a booth on site where you can buy sun cream, sunglasses, visors and hats so we’ve got you covered!


WHAT TIME WILL KYLIE’S PERFORMANCE START?

Kylie Minogue will be on stage on pitch 2 at 9.30pm. You will have access to the concert area from 8.30pm, in the meantime you can watch all the matches on the other pitches and enjoy the Rugby Village atmosphere.


Are there other activities to keep the children busy?

As always, there’s plenty to keep the children entertained and the Rugby Village is jam-packed with activities. We will be updating everyone with all available activities soon!

For the very little ones we have a dedicated nursery, with qualified supervision, to make sure that parents can enjoy the rugby knowing that their children are being well looked after.


Do I have to allow my bag to be searched on the way in?

Yes. Security procedures are in place at entrances, and we ask you to comply with any request to have a bag or anything else you’re carrying searched by an authorised person. Anyone who refuses may not be allowed to enter the venue.


Can I bring my own food and drinks?

Sorry, no. But there are loads of places to grab a bite to eat and drink in the Rugby Village, with something for everyone, including vegetarian and healthy eating options for adults and children.


I NEED CASH!

No problem. HSBC bank will provide ATM machines at the venue.


Will there be First Aid on site?

Yes. First Aid stations will be easy to find, and clearly marked. There are medics on site who are fully equipped to deal with all situations.


Who should I contact in an emergency?

In an emergency please contact the nearest member of Dubai Police, or ask a security steward for help.


IS there a Lost & Found?

Yes, there is a lost & found booth which will be easy to find, and clearly marked on the tournament guide and will be operational on all three days of the tournament.

Are pets allowed in the venue?

Sorry, no pets please.


Are Hoverboards & Selfie Sticks allowed in the venue?

Sorry, no hover boards or selfie sticks will be allowed past event security. We will be able to store them for collection on departure.


WHICH TICKET SHOULD I BUY / WHAT DO I GET?

There are a number of options for tickets. Firstly, remember Thursday 5th December is free entry – so no need for a ticket plus those aged under 12 receive free entry all weekend long!

Tickets are available on PlatinumList.net. Available options are:

General Admission when you BUY IN ADVANCE:

  • Friday 6th December – General Admission – AED400 – this gives you access to a full day at the Dubai Rugby Sevens AND access to the Kylie Minogue concert on pitch 2.
  • Friday 6th December – General Admission + Golden Circle – AED600 – this gives you access to a full day at the Dubai Rugby Sevens AND Golden Circle access to the Kylie Minogue concert on pitch 2.
  • Saturday 7th December – General Admission – AED300 – this gives you access to a full day at the Dubai Rugby Sevens.

Season when you BUY IN ADVANCE:

  • If you’d like to come on both Friday & Saturday then take advantage of our season ticket price.
  • Friday 6th December AND Saturday 7th December (Season) – General Admission – AED500 – this gives you access to 2 full days at the Dubai Rugby Sevens and access to the Kylie Minogue concert.
  • If you want two full days at the Dubai Rugby Sevens and Golden Circle access to the Kylie Minogue concert you can purchase this for AED700.

General Admission when you BUY ON THE DAY

Ticket prices go up if you wait and buy on the day, so buy early and save!

  • Friday, 6 December - Dubai Rugby Sevens & Concert on the day AED500
  • Saturday, 7 December on the day AED400
  • Season Tickets (Friday and Saturday) on the day AED600
  • Friday, 6 December - Dubai Rugby Sevens & Golden Circle Concert on the day AED700
  • Season Tickets (Friday and Saturday) & Golden Circle Concert on the day AED900

All ticket information including Reserved Seating and The VIP Experience can be seen here and REMEMBER, ticket prices go up on Thursday 5th December at midnight, so don’t wait to buy yours!


check out our venue map

experience the #dubai7s

Be part of the three-day carnival and enjoy another crazy weekend to remember!

Check out the images

Invitation Tournament

300 teams compete in the Invitation Tournament each year.

Be part of the action

VISITING THE EVENT

Everything you need to know.

More Information

ENTERTAINMENT

Fun and fancy dress in the stands into the world of entertainment on-pitch and in the Rugby Village.

Find Out More