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You're going to have the time of your life at the Emirates Airline Dubai Rugby Sevens. And to make sure you have the best possible experience, we’ve answered some of the most frequently asked questions below, plus a few tips on how to make the most of your visit to the biggest sporting and social event in the Middle East.

Leftover credit from the Dubai Sevens wristbands can be redeemed until 31 January 2017 at the following locations:  

Emirates Leisure Retail - Restaurant Outlets Dubai:

  • Left Bank – Souk Madinat, Jumeirah.
  • Mr Toad's - Premier Inn DIP, Green Community
  • Mr Toad's - Premier Inn DSO, Silicon Oasis
  • Mr Toad's - Premier Inn DIA, Garhoud
  • BidiBondi – Shoreline, The Palm Jumeirah

Restaurant outlets DXB Dubai International Airport:

  • Giraffe, Concourse A
  • Heineken Lounge x 2, Concourses A&B
  • Jacks Bar & Grill, concourse A
  • Giraffe Stop, Concourse B

MMI Retail outlets:        

  • Al Thanya
  • Dnata Travel, SZR
  • Al Wasl
  • IBN Battuta
  • Mall of Emirates
  • Motor City
  • Sheikh Zayed Road
  • Al Hamra
  • Silicon Oasis
  • Green Community

Costa Coffee outlets:

  • T3 Departures landside
  • Skytrain
  • Concourse B, next to Heineken
  • Conc A link
  • Metropolitan concourse A

1. Where is the tournament held?

The Sevens Stadium, Emirates’ purpose-built sporting complex, is just off Al Ain Road, down from the Outlet Mall. It’s signposted, but it’s still worth having a printed copy of the location map with you on the way to the venue.


2. What's the best time to arrive?

There’s no such thing as ‘fashionably late’ at the Emirates Airline Dubai Rugby Sevens – come early so you don’t miss anything as there are some great games on.  Turn up, settle in, watch all the action on the pitch and make the most of the activities around and about the venue. Gates open at 7.30am for general admission, and 8am for corporate hospitality guests.


3. What time does it end?

The last match finishes at around 9pm on all three days. But you're welcome to stay on and enjoy everything on offer in the Rugby Village – hang out, join in, enjoy the fantastic buzz and soak up the party atmosphere. On Friday and Saturday everyone’s invited to Rugby Rock with live music where you can party ‘til midnight.


4. Should I leave my car at home?

It's better to leave your car at home and take a taxi - then you can relax and enjoy the day without the worry of having to drive home. But there are more than 12,000 car park spaces available, so you’ve got the option if you do want to drive. If you’re coming by taxi, don't forget there’s a free bus service to take fans back to handy locations across Dubai.


5. So there is easy parking, then!

Definitely. Parking is free, and there’s space for over 12,000 cars.


6. Will my children need tickets to enter the stadium?

Children under 12 get in free with a parent or guardian. Children aged 12 and over will need a valid ticket for entry.

In Corporate Hospitality, children under 3 get in free with a parent or guardian. Children aged 3 and over will need a valid ticket for entry.


7. Will I be able to re-enter the stadium if I need to leave during the day?

Of course. You’ll be given a wristband when you first get to the venue and you’ll need them to move between pitches, and to show to security when you re-enter the stadium. Wristbands can’t be replaced; please keep hold of your ticket stub.


8. Is there a family area in the stands?

Yes. We’ve got 2,000 seats dedicated to making your family’s day fun and memorable and there’s a designated entry to The Sevens Stadium just for families. If you’ve got children with you, get there early and settle in to our dedicated, alcohol-free family area – it’ll be easy to find, and clearly marked on the tournament guide.


9. ACCESSIBLE AREAS

Stands - Wheelchair access is available for all grandstands but those in reserved seating and corporate hospitality should speak to the ticket office in advance on 043210008.

10. WILL SUN PROTECTION BE AVAILABLE?

Yes, there will be a booth on site where you can buy sunglasses, visors and hats so we’ve got you covered!

11. Are there other activities to keep the children busy?

There’s plenty to keep the children entertained and the Rugby Village is jam-packed with activities including face painting, bouncy castles, meeting the mascots, and circus workshops. And the children won't want to miss the HSBC World of Sport, where they can try their hand at new games.

For the very little ones our dedicated nursery, Little Wonders will make sure that parents can enjoy the rugby knowing that their children are being well looked after. 


12. Do I have to allow my bag to be searched on the way in?

Yes. Security procedures are in place at entrances, and we ask you to comply with any request to have a bag or anything else you’re carrying searched by an authorised person. Anyone who refuses may not be allowed to enter the venue.


13. Can I bring my own food and drinks?

Sorry, no. But there are loads of places to grab a bite to eat and drinks in the Rugby Village, with something for everyone, including vegetarian and healthy eating options for adults and children.


14. how do i pay for my food and drinks?

This year we are introducing the HSBC supported FastPay wristband for Village food and beverage! No more tokens! The wristband is available free of charge when entering The Sevens Stadium. Top it up at numerous locations on site and swipe for Village F&B throughout the weekend at all outlets.

 


15. I NEED CASH!

No problem. HSBC bank will provide ATM machines at the venue.


16. Will there be First Aid on site?

Yes. First Aid stations will be easy to find, and clearly marked. There are medics on site who are fully equipped to deal with all situations.


17. Who should I contact in an emergency?

In an emergency please contact the nearest member of Dubai Police, or ask a security steward for help.


18. Will there be a Lost & Found?

Yes, there will be a Lost & Found booth which will be easy to find, and clearly marked on the tournament guide. The  Lost & Found is operational all three days of the tournament located in the tournament office in the main grandstand. This will also open on Sunday 4 December  10:00 - 18:00.  The number to call is 052 753 8906.  On Monday 5 December all Lost & Found items will be sent to Al Faqah Police Station.


19. Are pets allowed in the venue?

Sorry, no pets please.


20. Are Hoverboards & SelfieSticks allowed in the venue?

Sorry, no Hoverboards or Selfie Sticks will not allowed past event security and we will not allow any to be stored.

check out our venue map

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